FAQ2025-11-11T22:02:23+00:00

Frequently Asked Questions

What services do you provide?2025-11-10T17:06:13+00:00

We offer full-service landscaping: design and installation of outdoor living spaces, ponds & water features, lighting, patios & walkways, irrigation, arbors, retaining walls, drainage solutions, and more.

What happens if I want to add something later?2025-11-10T17:51:46+00:00

We design with future phases in mind. You may add features later, and we can coordinate phased work.

What is the typical timeline for installation once you approve the design?2025-11-10T17:47:55+00:00

After you sign the proposal and place a down payment, work may begin within a couple of weeks to about six weeks (depending on season/availability). Installation duration depends on scope — some jobs take a week or more.

How should we prepare our property before work begins?2025-11-10T17:51:26+00:00

Before installation begins, we’ll coordinate on scheduling, access, any necessary permits and site preparation. We’ll leave the property clean at end of each day.

What payment methods do you accept?2025-11-10T17:50:11+00:00

We accept major credit cards (Visa & MasterCard) as one of our payment options.

What sets you apart in plant selection for North Texas?2025-11-10T17:55:22+00:00

We select plants that are hardy in North Texas’ temperature and soil variations — focusing on native/adapted plants, drought tolerance, insect resistance and manageable maintenance.

What makes your designs different / your “advantage”?2025-11-10T17:46:48+00:00

We specialise in landscapes tailored for the North Texas climate and soil, using drought-tolerant, insect-resistant native/adapted plants and low-maintenance design. We focus on both beauty and longevity.

What should I expect after the job is complete?2025-11-10T17:56:01+00:00

Expect a thoughtfully designed landscape that adds value and longevity. We also aim to educate you so your space remains sustainable and beautiful for years. Ongoing care and plant health considerations are part of our commitment.

How do you select plants and materials?2025-11-10T17:47:09+00:00

Our team uses horticultural expertise to choose plants that thrive locally — matching light, soil, water conditions and the client’s preferences. We emphasise natural look and sustainability.

Do you offer landscape maintenance after installation?2025-11-10T17:48:17+00:00

While our core focus is design and installation, we emphasise creating landscapes that are “low-maintenance” by design. For ongoing maintenance, please inquire and we can discuss options.

Do you provide free estimates or consultations?2025-11-10T17:45:39+00:00

We begin with an appointment and site evaluation. A formal design agreement is required if you choose a full-color CAD design. (Please contact us for details.)

Which geographic areas do you serve?2025-11-10T17:06:57+00:00

We serve the Dallas-Fort Worth area, particularly Northeast Tarrant County (including Keller, Southlake, Grapevine, and Colleyville), as well as surrounding communities.

Can you work within my budget and phase work over time?2025-11-10T17:46:02+00:00

Yes — we offer phased installation options so you don’t have to complete the entire project at once.

How do you incorporate outdoor living features (lighting, patios, water-features)?2025-11-10T17:54:56+00:00

We integrate hardscape (patios/walkways/retainer walls), lighting, water features and plantings into cohesive outdoor living spaces tailored for your needs.

How does your design process work, and how long does it take?2025-11-10T17:44:47+00:00

The process begins with a questionnaire and site visit, then design development (10-15 weeks typical), a Zoom presentation of the proposal, and finally installation. The full process from start to completion can take ~6 months (depending on scope).

Do you handle small jobs, or only large estates?2025-11-10T17:47:38+00:00

Whether your job is large or small, we can accommodate you. We are a full-service contracting company.

Are your plants and workmanship guaranteed?2025-11-10T17:50:39+00:00

Our commitment to quality and customer satisfaction is at the heart of everything we do. For details about guarantees or warranties on plants or workmanship, please ask during the design/contract stage.

How can I contact you and when are your office hours?2025-11-10T17:55:42+00:00

Office: 817-329-0528 | Mailing address: 604 Katy Road, Fort Worth, TX 76244. Hours: Monday–Thursday 7:30 a.m.–5:30 p.m. (Friday–Sunday closed)

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